Managing 3rd Party Logistics (3PL) Service Providers – Key Success Factors

The key success factors for managing 3rd Party Logistics (3PL) service providers include:

1. Properly defining the scope of work to be performed by the 3PL
2. Clearly articulating the service level expectations
3. Establishing well defined performance measures
4. Implementing a disciplined supplier management process
5. Ensuring the person responsible for managing the 3PL relationship has the right skill set to do so

Each of the above items will be discussed in further detail in subsequent posts