The key to sustaining healthy 3PL relationships is very much dependent on the person that is given the role to manage the relationship with the 3PL service provider. One of the biggest mistakes that many organizations make when they move from the DIY to 3PL model is in the selection of the person they choose […]
The key to establishing healthy 3PL relationships starts with quality of the information that is provided at the time the request for a proposal (RFP) is submitted. If you ask any 3PL service provider you will find that the lack of quality information provided in RFPs is one of their greatest frustrations. Ideally proposals should […]
There are many things to consider before terminating your 3PL. In a previous post I a wrote about the 3 Steps for Improving 3PL Performance and I suggest that these strategies are implemented well before any serious thought is given to terminating your 3PL.
We should be continuously looking at ways for improving 3PL performance. If we are doing our jobs properly we will have a process in place for monitoring 3PL performance against an agreed set of KPI’s and any genuine case of poor performance will have been identified as part of this process and a corrective action plan will have been put in place.
Each year after I return from my Christmas / New Year break I spend the first couple of weeks getting myself organised for the year ahead. I use this time to plan how I am going to manage the numerous 3PL service providers that I am responsible for. This annual planning process is critical if you […]