The key to sustaining healthy 3PL relationships is very much dependent on the person that is given the role to manage the relationship with the 3PL service provider. One of the biggest mistakes that many organizations make when they move from the DIY to 3PL model is in the selection of the person they choose […]
The key to establishing healthy 3PL relationships starts with quality of the information that is provided at the time the request for a proposal (RFP) is submitted. If you ask any 3PL service provider you will find that the lack of quality information provided in RFPs is one of their greatest frustrations. Ideally proposals should […]
Throughout my career I have worked in organisations where I have managed a combination of both DIY and 3PL operations. I have experienced both the advantages and the disadvantages of outsourcing to 3PL service providers first hand. Whether you manage your own warehouse operations or you outsource this function to a 3PL service provider will […]
I am pleased to announce that I will presenting at the 2018 Warehouse Innovation Summit The summit will be held in Melbourne, Australia on Tuesday the 18th and Wednesday the 19th of September at the Pullman Melbourne on the Park Hotel. On the Wednesday I will be part of the panel that will discuss the topic […]
In a previous post I wrote about the things you need to consider before terminating your 3PL. One of the key points was to ensure that the process of sourcing and selecting an alternative 3PL service provider had been considered well before any termination notice was issued. This post will focus on how to find […]
There are many things to consider before terminating your 3PL. In a previous post I a wrote about the 3 Steps for Improving 3PL Performance and I suggest that these strategies are implemented well before any serious thought is given to terminating your 3PL.
We should be continuously looking at ways for improving 3PL performance. If we are doing our jobs properly we will have a process in place for monitoring 3PL performance against an agreed set of KPI’s and any genuine case of poor performance will have been identified as part of this process and a corrective action plan will have been put in place.
<a href=”https://www.amazon.com.au/gp/au_sell.html” target=”_blank” rel=”noopener”>Amazon</a> has today announced that its shipment and logistics service, Fulfillment by Amazon <a href=”https://services.amazon.com/fulfillment-by-amazon/benefits.htm/ref=asus_fba_fnav” target=”_blank” rel=”noopener”>(FBA)</a> is now available to Australian businesses. The American e-commerce giant launched its Fulfillment by Amazon (FBA) service, allowing Australian companies to store products at its 24,000-square-metre warehouse in the south-east Melbourne suburb of Dandenong South, and have their […]
Over the last few years I have visited numerous third party logistics warehouses. In the majority of cases the purpose of the 3PL site visit is to evaluate a potential service provider as part of a formal RFQ process. Whilst the format and the flow of each visit may vary, what I am trying to learn or uncover about the supplier always remains the same. Sometimes the answer comes as the result of a direct question but often times it comes as an observation or through an informal conversation during the meeting or site tour.